FAQs

Frequently Asked Questions

🧾 How do I enter a competition?

Simply choose a competition, select the ticket bundle you want, and proceed to checkout. Once complete, your ticket numbers will be emailed to you.

🎟️ Can I buy more than one ticket?

Yes, absolutely. You can buy multiple ticket bundles to increase your chances. The more entries you purchase, the better your odds.

❓Do I need to answer a question?

Yes. A simple skill-based question appears at checkout. Get it right, and your entry is confirmed for the draw.

💳 Is payment secure?

Yes. All transactions are processed through Shopify’s secure checkout using encrypted SSL. We accept major cards..

🔐 Will I get confirmation of my entry?

Yes! As soon as your payment goes through, you’ll receive an email with your unique ticket numbers and competition details.

🗓️ When is the winner drawn?

Each competition has a set draw date which is displayed on the prize page. We'll also notify all entrants via email before the live draw.

📺 How is the winner chosen?

Winners are drawn using random.org during a live stream, witnessed by a solicitor. Results are posted on our site and social media after the draw.

📬 How will I know if I’ve won?

Winners are contacted directly via email and announced on our website and social media. Make sure to keep an eye on your inbox!

🌍 Who can enter?

Currently, entries are open to UK residents aged 18 and above. We’ll expand eligibility as we grow — stay tuned.

🔄 Do you offer refunds?

Because competitions are time-based and entry slots are limited, we do not offer refunds once a ticket is purchased.

📈 What are my chances of winning?

Your odds depend on how many total tickets are sold and how many you purchase. We clearly display ticket caps and availability on every prize page.